Flip Flap Conocen La Granja

Este libro desarrolla los contenidos del módulo profesional de Atención al Cliente del Título Profesional Básico en Cocina y Restauración, perteneciente a la familia profesional de Hostelería y Turismo, según el Real Decreto 127/2014, de 28 de febrero. Atención al cliente comienza introduciéndonos en el mundo de la comunicación. Nos adentra en sus elementos, el proceso comunicativo, las barreras que pueden surgir y los tipos de comunicación que es necesario conocer para fomentar la motivación tan necesaria en la atención al cliente. A continuación, se centra en la actuación del ...

This beginner's guide offers a first glimpse into the natural world of amphibians. This addition to the acclaimed About... series uses simple, easy-to-understand language to teach younger children what amphibians are, how they look, how they move, what they eat, and where they live. With beautifully detailed, realistic paintings, noted wildlife illustrator John Sill introduces readers to a variety of amphibians, from frogs and toads to salamanders and more. An afterword provides details on the animals featured and inspires readers to learn more.

"Simple text and photos introduce some of the plants and animals raised on farms"--Provided by publisher.

Severn Cullis-Suzuki was only twelve years old when he addressed the entire world: What are we doing to Earth, our home? How far can human greed go? Little Severn embarrassed the world leaders and asked them to be consistent, that their actions would reflect their words. An emotional speech, full of truths as simple as they are revealing, and even more relevant today than when it was delivered. This is a bilingual edition.